Refund policy

All sales are final and cannot be returned unless the item is faulty, please choose carefully before purchasing.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Workshops
If you are unable to attend on the day, please provide at least 48hrs notice. We understand that life is busy and unforeseen circumstances happen - by our approval, we are happy to transfer your payment to another workshop or to use as a store credit against future retail purchases.