Shipping & Returns
DELIVERY
Live locally? We offer $5 delivery on all Kalgoorlie-Boulder orders $40+ and deliver Monday to Saturday. Please leave a note in the comment section at checkout for your preferred delivery day.
COLLECTION
Tick FREE COLLECTION at the checkout if you wish to arrange collection of your order. Collection is from the Shop front at 93 Egan St, Kalgoorlie, WA during business hours.
Sunday, Monday, Tuesday - Closed
Wednesday - Friday 10am - 5pm
Saturday 10am - 2pm
SHIPPING
Shipping can an take anywhere from 2-14 business days to arrive after it has been processed. All orders are sent from Kalgoorlie WA, please keep this in mind when waiting for your order to come, especially if you live on the east coast.
We use Australia Post, all orders include a tracking number.
All items are inspected before packaged and shipped.
We offer a flat rate fee of $15 and free shipping for orders over $200.
RETURNS
All sales are final and cannot be returned unless the item is faulty, please choose carefully before purchasing. Please contact us with any queries regarding faulty/damaged goods via email hello@fossick.co
Handmade products: each item will have it's own unique character, any slight imperfections are all part of the beauty of handmade products and should be viewed as the unique character of that piece.
Workshops: if you are unable to attend on the day, please provide at least 48hrs notice. We understand that life is busy and unforeseen circumstances happen - by our approval, we are happy to transfer your payment to another workshop or to use as a store credit against future retail purchases.